Privacy Policy
Last updated: June 2026
Introduction
stormy-willow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in various ways. The information we may collect includes:
- Personal Data: Name, email address, and other contact information you voluntarily provide when filling out forms on our website.
- Service Information: Details about the garden care services you are interested in or have requested.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
- Cookies: Small data files stored on your device that help us improve your experience. See our Cookie Policy for more details.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer service
- Provide, maintain, and improve our services
- Send you information about our services that may interest you
- Analyse usage patterns to improve our website
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Professional advisors such as lawyers and accountants
- Government authorities when required by law
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
- The right to data portability
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Address: 147 Garden Lane, Southbank VIC 3006, Australia